Privacy policy
SHEVARA COUTURE – STORE POLICIES & TERMS
SHIPPING POLICY
All orders are processed and shipped within 2–7 business days. Business days do not include weekends or federal holidays.
Example:
If you place an order on Friday, the processing and shipping timeframe begins on the next business day (Monday, unless it is a holiday). Weekends and holidays are not counted toward processing times.
Please note that shipping times may vary during holidays, sales, promotions, or periods of high order volume.
ORDER TRACKING & DELIVERY
Once your order has been shipped, you will receive a tracking number via email or text (if provided).
After your package has been accepted by the shipping carrier and is marked as shipped, Shevara Couture is no longer responsible for the package. Any issues regarding:
• Delayed delivery
• Lost packages
• Stolen packages
• Damaged packages
• Incorrect delivery addresses
• Missing packages marked as delivered
must be handled directly with the shipping carrier using your tracking information.
Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses entered by the customer.
REFUND & EXCHANGE POLICY
ALL SALES ARE FINAL.
Shevara Couture does not offer refunds under any circumstances.
Exchanges may be approved in limited situations at our sole discretion. Approval of an exchange is not guaranteed and will be reviewed on a case-by-case basis.
If an exchange is approved, the customer may be responsible for any return shipping costs.
PRODUCT DISCLAIMER
Our products are intended for cosmetic use only.
Customers are responsible for reviewing ingredient information and determining whether products are suitable for their personal use.
Shevara Couture is not responsible for:
• Allergic reactions
• Skin sensitivities
• Irritation
• Misuse of products
• Any adverse reactions resulting from product use
If irritation occurs, discontinue use immediately.
LIMITATION OF LIABILITY
Shevara Couture shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services.
RIGHT TO REFUSE SERVICE
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion if we suspect fraudulent activity, abuse, or violations of our policies.
POLICY CHANGES
Shevara Couture reserves the right to update, modify, or change these policies at any time without prior notice.
AGREEMENT TO TERMS
By placing an order with Shevara Couture, you acknowledge that you have read, understood, and agreed to all store policies, terms, and conditions. You understand that you are solely responsible for your order, shipping information, product usage, and compliance with these policies.